New Castle County CISM Team - Events/Trainings
Company Name - Company Message

Please join us at our next event!

Best Practices in Critical Incident Response

Date: Thursday, December 1, 2016
Time: 9:00 am - 5:00 pm 
Location: Wilmington Police Dept. | 300 N Walnut ST., Wilmington, DE

The interactive program covers trends in the nature and frequency of critical incidents in the workplace, how to incorporate psychological first aid principles in response to organizations, individuals, and workgroups, how to organize response to incidents in the workplace, school, and with emergency services, exercising cultural competency in the context of response to mass disasters, and how to promote resiliency and self care.

This is a comprehensive one day course which will help the trained individual develop proficiency in critical incident care as well as introduce the novice to the psychology behind crisis counseling.   This course is open to Fire, Police, EMS, Mental Health, and clergy.    The course is also designed for managers and supervisors.  The course is interactive with videos and role plays.
Outline of Course:
1.  Introduction and Review of Course
2.  The Nature of Critical Incidents
3.  Psychological First Aid for Organizations
4.  Psychological First Aid for Individuals
5.  Psychological First Aid for Work Groups
6.  Mass Disasters and Cultural Competencies
7.  Promoting Resilience and Self Care

If interested in taking this course, please send a letter of interest along with your contact information and agency affiliation to Dennis Carradin at There is limited space in this course. 
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